Last updated: July 2026
This Refund and Returns Policy applies to purchases of our activation-assistance service on cursorultra.pro.
Full month warranty
Every order includes a full month warranty for the entire 30-day plan period covered by your activation.
- Not activated within 24 hours: full refund or immediate re-activation.
- Does not work at activation (dead on arrival): free re-activation within 6 hours of your report.
- Stops working during your 30-day plan (through no fault of your own): free re-activation or refund after we verify the issue.
- Support: email support@cursorultra.pro with your order number. We aim to respond within 2 hours during business hours.
Digital service
Our service is digital activation assistance. There is nothing to physically return. If activation fails or is delayed, we will re-activate your plan or refund you as described below.
Refund eligibility
- If your plan was never activated, you are entitled to a full refund or re-activation under the full month warranty.
- If activation does not work as described during your 30-day period and we are unable to resolve the issue, you may request a refund or re-activation.
- Once a plan has been successfully activated and used without issue for the full period, it is generally non-refundable.
How to request a refund or re-activation
Email support@cursorultra.pro with your order number and a description of the issue. Include screenshots if the plan is not active on your account. Approved refunds are processed to your original payment arrangement.
Contact
For any questions about refunds or warranty coverage, contact support@cursorultra.pro.